Policies Joshua Martin 2017-06-27T16:26:32+00:00
- All orders are shipped within 7-14 days; as each piece is typically made to order and quality is emphasized over quantity.
However, I offer expedited shipping, and can streamline a “custom” order depending on my current workload–precise deadlines can be accurately met depending on the situation as customer service is a top priority of mine.
- All domestic orders are shipped VIA USPS Priority Mail with tracking and tracking.
- International shipping rates shown are for USPS Priority with insurance and I will ship almost anywhere–please contact me if your country is not listed or there are any ripples in the checkout process.
Refunds and Exchanges
- Less than 2% of orders are returned, however, in the unlikely case you are dissatisfied with my work then you can simply send it back within 5 days of receiving your package. Please include the invoice within the package and on arrival a full refund less $10 will be given.
- Customer satisfaction is my highest priority — please let me work with you to ensure your satisfaction and that your artwork works is what you’re after.
Please feel free to call anytime between 6AM to 4PM Hawaii Time.